Support

Need help with Duskward? Email jake@jakehaas.com and I'll get back to you. It's quickest if you include your device and OS version and a short note on what you were doing when the problem happened.

You can also reach me at jake@jakehaas.com.

How do I play?

Move with the on-screen joystick; your weapons attack automatically. Collect experience to level up and choose upgrades. Survive eight minutes and defeat the stage boss. Gold earned during a run buys permanent upgrades in the Armory, so you can keep getting stronger after a defeat.

Can I play offline?

Yes. Runs and local progress work offline, and there is no account to create. Ads, buying or restoring purchases, and cloud save updates need an internet connection.

What does Remove Ads include?

It is a one-time purchase that removes ads between runs and grants every rewarded-ad benefit instantly, including revives, double gold and extra rerolls. The usual limits still apply, such as one revive per run and the daily free-gold allowance. There is no subscription.

How do I restore a purchase?

Open Shop or Settings and tap Restore Purchases while signed in to the store account you used to buy it. Remove Ads and Starter Pack ownership can be restored; already-delivered gem packs are consumables and are not granted again by Restore Purchases. Your remaining currencies are part of your saved progress. Apple and Google purchases are separate and do not transfer between stores.

Does my progress transfer to another device?

On iPhone and iPad, Duskward syncs progress through your own iCloud account. Check Settings → Cloud save for its status and use the same Apple Account on both devices. On Android, the system's device backup can restore your save when you move to another device or reinstall, if backup is enabled. There is no progress sync between iOS and Android.

Why is a rewarded ad unavailable?

An ad must load before it can be offered. Check your connection and try again after a moment; ad availability also depends on the ad provider and your privacy choices. Settings → Privacy options lets you review those choices when the option applies in your region.

What happens if I reset my progress?

Settings → Reset progress clears your progress and currencies, including bought gems and gold. It keeps your purchases and settings, including Remove Ads and the Starter Pack hero, but does not grant spent purchase rewards again. On iOS the reset also syncs through iCloud to your other devices, so use it only when you want a fresh start.